Resume

The background.

Chronological resume below, then Projects I’ve built.
Expand any role or project for more details.

Roles

Newest first

2024 – now
Leading AI adoption and product operations for an AI-native travel SaaS portfolio.
Lead AI adoption across the product organization, piloting and rolling out AI tools and agentic workflows that raise the quality and speed of PRDs, research, analysis, and reporting and automate operational work. Founded the cross-team AI Product Council and built an AI delivery framework from prototype to scale across product, data science, data engineering, and MLApps. Own the product operating system: planning cadences, the KPI framework, and executive reporting. Manage a team of 7 technical PMs. Plusgrade is an ancillary-revenue SaaS serving 200+ airline, cruise, and rail clients worldwide.
2022 – 24
Owned security data and ML products, part of the ML Security Operations Council.
Launched a phishing-email risk-analysis app at 95% accuracy that won an internal Innovation Award; led a SOAR/Palo Alto integration that saved analysts ~1,600 hours; drove a cloud consolidation saving ~$200K/yr; contributed to the ML Security Operations Council; and managed a portfolio of 10+ apps against a $15M budget. Bell Canada is a public telecom company serving millions of customers.
2019 – 22
Launched a patent-pending, AI-guided wellness coaching app on iOS and Android.
Designed, built, and launched a patent-pending, intelligent breathing-coach app on iOS and Android. First engineer hired to write Unity/C# code animating the coach avatar. Built and led a cross-geography team (Canada, Europe, India) and contributed to the business plan and investor pitches. Patent (pending) ↗
2016 – 17
Designed the data platform for AI readiness, and a health-risk predictive model.
Designed the platform architecture and data strategy alongside the CTO; built a health-risk-assessment predictive model and an ROI sales-calculator tool; led a multidisciplinary team of researchers, MDs, PhDs, and wellness consultants. Carebook is a medical SaaS that went public shortly after.
2015 – 16
Built the product marketing team and workflow automations.
Built a data-driven marketing pipeline and go-to-market for Canada's largest medical-staff-scheduling SaaS; ran competitive analysis and early US-market expansion.
2013 – 17
Founding Team & DirectorHacking Health Global
Co-founded a nonprofit and scaled it to 40+ chapters and 10,000+ members worldwide.
2012 – 24
Engineering Lead, Data Scientist, Data and Product Strategy, Go-to-market Strategy.
I take products from vision to production. Key projects: a vehicle price-prediction ML model at ~97% accuracy; an API architecture pulling 50+ sources with recommendation algorithms for a travel SaaS; a Vertex AI chatbot integration; and a computer-vision autism-detection app that won at the International Startup Festival.
2010 – 12
ML ResearchMcGill University
Built a blood-based ML biomarker for early breast-cancer detection. M.Sc., Machine Learning.
2008 – 10
Shipped a consular crisis-management SaaS front-to-back in .NET.
Front-to-back web application development — from user interface to database management — for a CrisisReach Enterprise product team. Tools: .NET framework (C/C#, SQL, JavaScript/HTML/CSS), OOD, SOA architecture. WorldReach Software was acquired by Entrust.